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Free: the contractor follow-up playbook

Copy-and-paste scripts for the moments that cost home service companies jobs: missed calls, unsigned estimates, past customers and reviews.

  • A 5-minute missed call audit using your own phone records
  • Scripts for missed calls, voicemail callbacks and after-hours replies
  • A simple follow-up routine for every estimate you give
  • Messages to bring back past customers and old leads
  • How to ask for reviews and reply to good and bad ones
  • A checklist for sending texts and emails responsibly

Four pages, made for roofers, HVAC companies, general contractors and other home service businesses.

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Who it is for

Built for busy contractors

If your phone rings while you are on a roof, in an attic or on a job site, some calls will go unanswered. This playbook gives you the words to follow up fast, in your own voice, without sounding like a script.

Want to see what missed calls could be costing you? Try the missed call calculator.